Dormant Store Fee
To maintain the efficiency of our operations and continue providing quality service, a dormant store fee may be applied to cover the associated costs of account maintenance during periods of dormancy.
What Triggers a Dormant Store Fee?
The dormant store fee will be applied to an account under the following conditions:
No orders have been shipped for one or more weeks in a row.
Starting December 15, 2024 the fee will also apply if:
A store hasn’t processed an order in the past 30 days, or
Monthly spending on our services is below $250.
How Much is the Fee?
The dormant store fee is $99/month until December 15, 2024.
Starting December 15, 2024, the dormant store fee will increase to $249.99/month for accounts that meet the criteria outlined above.
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