You may need to inbound a product to us that is not in Packiyo. If the product is already in your e-commerce store, it should port over automatically. Once you fill out our New SKU form we can request that Packiyo sync the new SKU. However, if it's not in your e-commerce store or it is not an active product, you can add it to Packiyo first for the purpose of creating a PO. Those steps are located below.
Watch out video on Creating a Product for a visual walkthrough of the process.
1. Log into Packiyo.
If you have more than one store, please select the correct e-commerce store before beginning the next step.
2. Click "Inventory" then click "Product" on the left-hand side of the screen.
3. Fill out all required information from the following tabs:
Product Information: SKU, Name, Barcode, Product Type (if you choose the product type "static kit", the "Kit Items" becomes required information).
International Orders: Customs price, Customs price, Country of origin and HS Code. (Only required if you ship internationally).
Vendor Information: If you have not created your own vendor please use the one we created for you. Search by typing "%" in the vendor text field to populate all vendors under your account. Choose your store name if you did not create one of your own. Please be advised that products using different vendors can't be added to the same Purchase Order (PO). Only one vendor per PO.
4. Click Create. To verify the item has been created successfully, search the SKU in your inventory.
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